Shipping

We offer free standard delivery on orders over $175 USD / £150 GBP / €150 EUR.

Our express delivery service gets to the US in 1-2 working days and our standard delivery service arrives in 2-4 working days. In the UK we offer next working day delivery for orders received before 3pm.

All orders ship from our warehouse in the UK. Check the sections below for more information on delivery to your area.

United States
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Delivery price Estimated delivery time
Standard deliveryFree for orders over $175 (USD)

Or $20 for orders under $175

2-4 working days
Express delivery$251-2 working days

If we receive your order by 3pm GMT Monday to Friday* (11am in NYC and 8am in LA) we’ll dispatch it same day, otherwise it’ll ship the next working day to get to you as fast as possible.

We ship to the US with DHL and someone will need to sign for your package at your delivery address. Please note we are not able to deliver to PO box addresses.

We cover the costs of any import duties and customs fees for orders in the US, so you won’t have to pay anything extra after completing your purchase on our website.

* Not including UK bank holidays

UK
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Delivery priceEstimated delivery time
Standard deliveryFree for orders over £150

Or £5 for orders under £150

2 working days
Next day delivery£8Order by 3pm Monday to Friday* and it’ll arrive with you by 6pm on the next working day
Saturday / Sunday delivery£10Order anytime in the week before 3pm Friday* and your order will reach you by 6pm on Saturday or Sunday.

We use DPD for all deliveries in the UK. Someone will need to sign for your package at your delivery address. Please note we are not able to deliver to PO box addresses.

* Not including UK bank holidays

Europe
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Delivery priceEstimated delivery time
Standard deliveryFree for orders over €150

€10 for orders under €150

3-5 working days
Express delivery€201-2 working days

Order by 3pm (UK time) Monday to Friday* and we’ll dispatch it same day, otherwise it’ll ship the next working day to get to you as fast as possible.

We use DPD and DHL for deliveries in Europe. Someone will need to sign for your package at your delivery address. Please note we are not able to deliver to PO box addresses.

* Not including UK bank holidays

Customs note for EU and Switzerland: No import duties apply within the EU and we cover the costs of any import duties and customs fees if you’re in Switzerland, so you won’t have to pay anything after completing your purchase on our website.

Customs note for other European countries: Your local customs authority may apply import duties and customs clearance charges. It will be your responsibility to pay these charges to the carrier before your package can be delivered to you.

Worldwide
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Delivery priceEstimated delivery time
Standard deliveryFree for orders over $175 (USD)

Or $25 for orders under $175

3-5 working days
Express delivery$302-3 working days

If we receive your order by 3pm (UK time) Monday to Friday* we’ll dispatch it same day, otherwise it’ll ship the next working day to get to you as fast as possible.

We ship with DHL and someone will need to sign for your package at your delivery address. Please note we are not able to deliver to PO box addresses.

* Not including UK bank holidays

Customs note for Canada and Japan: We cover the costs of any import duties and customs fees if you’re in Canada or Japan, so you won’t have to pay anything after completing your purchase on our website.

Customs note for other worldwide destinations: Your local customs authority may apply import duties and customs clearance charges once your order reaches your country. It will be your responsibility to pay these charges to the carrier before your package can be delivered to you.

For all areas, delivery times can sometimes be affected by customs clearance delays which are beyond our control.

You can order online for most destinations worldwide. If your country is not available in the address section on the checkout page, please email contact@vollebak.com so we can provide a custom quote for delivery.

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